Les Bains D'Ovronnaz, Ovronnaz

2.7
#5 of 14 in Spas in Canton of Valais
Turkish Bath · Thermal Spa
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Les Bains D'Ovronnaz reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 3.5
435 reviews
Google
3.8
TripAdvisor
  • Overall a disappointing experience. We had booked a 7 nights stay for 4 people but had to make a last minute change to 6 nights because my 78 year old dad had to have an emergency medical appointment....  more
    Overall a disappointing experience. We had booked a 7 nights stay for 4 people but had to make a last minute change to 6 nights because my 78 year old dad had to have an emergency medical appointment....  more »
  • A shame really, the staff seems nice but so overworked they cannot care for the quality of their service. Broken window that didn't close, broken shelves, breakfast had black spots on the bread which....  more
    A shame really, the staff seems nice but so overworked they cannot care for the quality of their service. Broken window that didn't close, broken shelves, breakfast had black spots on the bread which....  more »
Google
  • The staff at the reception was welcoming. Once we arrived at the restaurant, we had a completely different experience. Even though the terrace was empty and the sun was out, we were immediately told that it was not possibly to eat or drink outside. The bartender inside the restaurant was completely unprofessional, and clearly did not want to help us. The other members of the staff were (mostly) helpful, but this long haired dude clearly has no understanding of customer service. This place is beautiful and perfectly located and it is a shame that the service was so exceptionally horrible.
  • From first arriving in the car park to finally walking out of this place, the experience is one long painful series of disagreeable experiences. The parking required coins and you must decide in advance how long you will stay. I made the mistake of paying for four hours. The parking itself is old, grotty and dirty. Things don’t really improve once you get in the baths. The walls are literally falling apart. I stepped on some old grout coming off the bottom of the pool. The pool itself is agreeable, warm and cosy. This gives you a brief respite from the general squalor of the place. To top off the charm of the place, you cannot get out if you forgot to keep your ticket. Other than that, the whole experience was generally insipid and left little to remember.

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