Terme di Saturnia - Parco Termale, Saturnia

I wouldn't waste your money. The service at the hotel was terrible and staff were not helpful in the slightest. My fiancé and I were in Italy looking at wedding venues when we came across this hotel and spa. We decided to stay a couple nights and ultimately thought we would bring our bridal party here a couple days before the wedding. The experience was terrible, besides the pool there was nothing good about this hotel. I would never go back, recommend or bring friends and family there. The restaurant located on the property did serve good food but both nights we waited over an hour to be served, were not offered water either nights, was only able to order one drink and when we tired to order another they never brought it. The breakfast was the same, we ended up going and getting the water from our room, I asked for coffee multiple times before they brought it and both mornings the cutlery were dirty that was on the table. When we were sitting pool side we asked for someone to come over and help put the umbrella up multiple times before we finally figured it out and still no one came over. We saw some people getting pool side service but a majority of people weren't offered anything. When we went to the bar to ask for a drink to have at our seat they told us they would bring it out when they could and it took them 45 minutes to bring it. Overall I'm happy that service was this bad to avoid wasting any more money on the property. For the price of this hotel they should be giving 5 star service and I can guarantee you that you won't get that.

Scam. Take care. Chiara at the front desk is calling you stupida and thinks we don’t understand. They make advertising with the waterfalls they don’t have because they are for free.