Jamaica Zipline Adventure Tours reviews
Guides are very informative and helpful Kept things jovial and light. Really enjoyed myself. Safety was first and the view from the zipline was beautiful more »
Ziplining was scary and fun. They are very good about preparing you and making sure your safe. The tubing was fun learning about Jamaica and all were very humorous. The lunch was very good. Its a.... more »
Absolute worst excursion ever. Visited Chukka Adventures on Wednesday February 27, 2019. We paid for the tubing down the river and zip line adventures. We had a young tour guide for our tubing adventure. I think his name was Bobiloue. Immediately upon arriving the tour guide looks at us and asks us "what did you say about my momma." The look on his face was so serious. He never let out a laugh but I'm assuming this is Jamaican humor because he said it a couple more times. At the end of the adventure my friends and I tipped him $10. He approached us shortly after and advised us that he felt the $10 was "too low of a tip." Luckily the property manager was close and overheard. Long story short the properties general manager approached us and assured us he would take care of the employees rudeness and send him home. He continued to apologize and stated he would call our ships customer service to give them a heads up about the complaint. We stayed on property doing the zip line for about another hour and a half. As we were getting on the shuttle we noticed the same employee working in another area of the property. He was laughing and joking around with other employees. He noticed us getting onto the shuttle and nodded to his co-workers as to who we were and laughed. They did not send him home as promised. They only moved him to a different area to work. Bottom line management at this establishment cares nothing about the people it serves. Their only concern is the money you are bringing. I do not recommend this place to anyone looking for an excursion.
I feel bad for not remembering our tour guides in the zip lining tour. We had two younger men named Ali or Alley and something starting with the letter R leading the tour. They were wonderful. Highly recommended. Everyone felt safe. Had two kids with me ages 7 and 10. Loved all of it. It’s different viewpoints on beauty and we got shown and told the names of the nature around us.
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Duration: 1h 30 min
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